How to buy
Order
After placing items in the shopping cart, go to the shopping cart – it appears in the upper right corner of the browser window.
In the shopping cart, you can change the quantities of the ordered products at any time.
Enter the data for delivery, then choose the method of payment and delivery, make the payment – your order is ready!
If the order is placed before 12 o’clock, it will be delivered the next day, Other than the standard delivery date you can specify when placing the order in the comments.
You will receive an order confirmation and information about the current status of your order by email, if you need to make any changes, please contact us by email at: info@ohhira.pl or contact us by phone.
Delivery of goods
Products are delivered via parcel service or courier service, including COD, within Poland.
When receiving the shipment from the courier, please check the condition of the shipment, if the packaging is damaged and / or there is a suspicion that the products inside may have been damaged, please do not accept such a shipment from the courier and contact us immediately.
Any comments on visible damage to the product packaging or defective products should be reported at the time of acceptance of the shipment from the courier.
Damage to the shipment must be noted by the courier on the receipt document (in the waybill).
If this document is signed without comments, it is considered that the shipment was handed over undamaged and complaints about the quality of the products will not be accepted.
Delivery of products to EU countries is possible after prior agreement and acceptance of the cost and terms of implementation under EU regulations by the buyer.
For this purpose, please contact us by e-mail before making payment.
Return of goods
If the packaging of the product raises suspicion or has been damaged in transit, is damaged and this was discovered only after unpacking, you can replace the product with a good one.
In this case, please contact us by email: info@ohhira.pl with your order details.
Withdrawal from the contract in accordance with the law, the buyer can do through the form
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